

I went to Nirsfoft and got the latest V1.96 of ShellExViewer, and following John's directions used the app to locate 3 questionable shells that were causing the problem. I had the same issue as Chandrashekhar, and found a solution by using the guidance published a couple yearsĪgo in the Win 8 form by JohnAZK . same issue persists.ĭBinIA posted a solution in another thread on this forum, In addition, your safe mode link in method 1 for issue status. To answer your question I do not use a third party antivirus application. Thanks for your reply and attempted solution, but nothing in your post is helpful. Please do let us know if you need further help. Once this is done, login to the new user account and check if the issue occurs in the new user account. Follow the on screen directions to complete the process. Click on “Add a new user in PC Settings”.


Note: Please go through the section: “ How to reset the computer to start as usual after troubleshooting with clean boot” of the Kb article to boot How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8.

Windows Startup Settings (including safe mode). Refer to these Methods nd the issue status: You can also refer to the steps mentioned in the following link. Select a file/folder, click on Home option of file explorer and click on Select a file/folder then press Alt and Enter keys together. You can refer to these methods to access the files/properties. Let’s narrow down the issue to find the issue cause and right resolution.ĭo you use a 3 rd party antivirus application on your computer? We apologize for the inconvenience caused to you.
